Your Coop

Customer Service Assistant

About the position

About the role:

Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.

Some of your key responsibilities would be:
• To go the extra mile to ensure customers have a fantastic store experience
• To provide customers with a speedy and convenient checkout process
• To ensure the store looks presentable for customers 
• To replenish stock to ensure customers can purchase our wide variety of products
• To be actively involved with social activities and during-work-time volunteering hours to support your local community

You can find more details about Customer Service Assistant responsibilities in the attached Job Description document. Your shift pattern may include some evenings and weekends, but we value your time outside of work and we’ll make sure your rota is available 4-weeks in advance – giving you peace of mind to be able to make the most of your days off.

We’ll review your application as soon as possible and if it matches with this role requirement, one of our friendly recruitment team will get in touch to chat and find out more about you. The next step of the process is to attend a face-to-face interview with a Store Manager where you can show us what you’re made of and you may even get an offer the same day!

Who are we looking for?

You will need:

• To be customer focused and deliver excellent store experiences
• A natural ability to listen, interact and communicate with customers and team members
• Enthusiasm and resilience to support your colleagues during demanding times 
• Flexibility to work a range of shifts, ranging from daytimes to evenings and weekends
• Confidence and a friendly, approachable nature

At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! still click apply! You may just be the candidate we are looking for, and we believe in transferrable skills.

What can we offer you?

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:

  • 60% discount on your childcare fees
  • Save 20% on your food shopping expenses.
  • Get up to £500 off your next holiday.
  • Benefit from Wagestream - our financial wellbeing app.
  • Earn paid volunteering hours to give back to your community.
  • Access GroceryAid for dedicated colleague mental health support.
  • Engage in full training and accredited development programs.


Don't miss out on this opportunity to start your journey with us today! Apply now!

Apply

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Place of work

Your Coop
OX29 8BD Long Hanborough
United Kingdom

About the company

Who are we

Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.

How it began

It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.

The People

People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.

Market-leading success

We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.

Relevant places near

  • Oxford
  • Abingdon
  • Bicester
  • Witney
  • Cowley
  • Carterton
  • Kidlington
  • Chipping Norton
  • Wheatley
  • Eynsham



Job ID: 9198763 / Ref: 42dcb035f1b31f31a4b94933208f8b83

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Your Coop

Employees
5001-10000
Industry
Consumer Goods and Trade