Your Coop
Travel Administration Assistant
- directions_car WS2 8DD Home Working
- work Full-time, Part-time
- money 23868 £ / Year
About the position
About the role:
Are you detail-oriented, organised, and passionate about providing exceptional administrative support in the retail travel industry? We're seeking an experienced travel administrator to join our team and provide essential support to our direct business operations.
In addition to delivering excellent customer service and administrative support, you'll stay up-to-date with society training and operational processes, providing support to new team members and covering for the Reconciliation Assistant when needed. You'll handle confidential and sensitive information with care, always ensuring compliance with society policies and procedures.
As part of this role, your responsibilities will include:
• Contacting agents when queries arise on documentation
• Producing a wide range of documentation – letters, emails, tickets and reports
• Arranging payment invoices and maintaining financial records
• Reconciliation of bookings in order to pay suppliers correctly and in order for Agents to be paid commission correctly
• Responding to agent queries in a timely manner using varying channels such as email, live chat and telephone
For more details about the role, please check the attached Job Description.
Who are we looking for?
To be a successful candidate for this role you will need: • English and Maths GCSE Grade C or above • Travel experience is required • 2 years previous Administration and Customer Service experience, both face to face and over the phone • Competent computer skills
• Ability to work under own initiative
• Ability to prioritise and arrange work to meet deadlines
What can we offer you?
Joining us means you will be part of something amazing and it also means you will have access to great benefits including:
- 60% discount on your childcare fees.
- Save 20% on your food shopping expenses.
- Get up to £500 off your next holiday.
- Benefit from Wagestream - our financial wellbeing app.
- Earn paid volunteering hours to give back to your community.
- Access GroceryAid for dedicated colleague mental health support.
- Engage in full training and accredited development programs.
Don't miss out on this opportunity to start your journey with us today! Apply now!
Apply
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Place of work
WS2 8DD Home Working
United Kingdom
About the company
Who are we
Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.
How it began
It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.
The People
People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.
Market-leading success
We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.
Relevant places near
- Moffat
- United Kingdom
- UK
- UK
- UK
- United Kingdom
- UK
- Field
- Middlesex
- II
Job ID: 9376846
/ Ref: 30798f25ac255598af207effc5d415c0