Your Coop
Post Office Cluster Manager
- directions_car GL51 0DA Gloucestershire
- work Full-time, Part-time
- money 14.78 £ / Hour
About the position
About the role:
Accountable for the delivery of the post office branch key performance indicators and trading performance as set by the Post Office Head of Post Office Operations and in line with the POL and MCC Strategic Plan; specifically achieving the financial targets of the branches they are responsible for by maximising on sales opportunities and being engaged with providing customers and members with information on the full range of services offered by the post office.
The role holder will report directly into the Head of Post Office Operations and the PO support managers.
Have full line management responsibilities for all Post Office colleagues in the sites within their Post Office Cluster area.
Visit all sites a minimum of once per week and keep in regular contact with all sites daily.
To directly support Post Office Support managers.
To focus on delivering an exceptional customer experience through leading, inspiring and developing a fully engaged team whilst maintaining excellent operational standards within all branches and complying with all Post Office Limited and Society policies and procedures.
Effectively control personnel costs and thus to contribute to the achievement of budgeted net profit through the effective controls of key cost centres.
Situations may also arise that require the post holder to perform other duties or tasks as reasonably requested by the Society. Full details in attached job description.
Who are we looking for?
• Strong leadership skills
• Performance led
• Ability to influence and gain commitment
• Ability to communicate both verbally and in writing
• Works well in a team
• Gain commitment through encouraging Society membership
• Committed to supporting local communities
• Encourages diversity
• Can deliver excellent customer service
What can we offer you?
Joining us means you will be part of something amazing and it also means you will have access to great benefits including:
60% discount on your childcare fees.
Save 20% on your food shopping expenses.
Get up to £500 off your next holiday.
Benefit from Wagestream - our financial wellbeing app.
Earn paid volunteering hours to give back to your community.
Access GroceryAid for dedicated colleague mental health support.
Engage in full training and accredited development programs.
Don't miss out on this opportunity to start your journey with us today! Apply now!
Apply
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Place of work
GL51 0DA Gloucestershire
United Kingdom
About the company
Who are we
Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.
How it began
It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.
The People
People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.
Market-leading success
We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.
Relevant places near
- Gloucester
- Cheltenham
- Stroud
- Tewkesbury
- Bishops Cleeve
- Churchdown
- Cinderford
- Charlton Kings
- Stonehouse
- Chalford
Job ID: 9543841
/ Ref: 434d19b4ca4ae4d61a6841e3ff0ece04