Your Coop
Customer and Sales Advisor
- directions_car CV34 6DA Warwickshire
- work Full-time, Part-time
- money 24550 £ / Year
About the position
About the role:
Your Coop are looking for a Customer and Sales Advisor to join our society. We’re a unique multi-sector group operating in Food, Childcare, Travel, Post Office, Healthcare and Utilities, meaning you will get a breadth of experience in a collaborative and fast-moving organisation. No two days will ever be the same!
At Your Coop, you will be part of business that puts people at the heart of everything they do. What makes us different?
The money you help us make is returned to our members and communities. We are a cooperative which means we share a third of our profits to our members and invest a third in our community support initiatives. In a profit-driven world, we are the difference.
We’re proud to be owned by our members, and we’d love to be owned by you.
As a Customer and Sales Advisor, you will be:
- Update the parent and enquiry database and learn to operate the nursery management system.
- Update the CRM system for the Childcare Group.
- Help to manager and update the online Booking System
- Maintain effective and up to date customer contact records and deal with confidential and sensitive information as per the Data Protection Act.
- Achieve service level call handing agreements and be proactive in answering calls, keeping abandoned calls to a minimum and meet the targets and KPIs.
- Provide information to the Marketing and Communications Manager for weekly and monthly monitoring of sales and enquiry reports.
Full duties in job description.
Who are we looking for?
To be a successful candidate for this role you will need:
- Excellent written and verbal communication skills
- Excellent IT skills – Word, Excel, Outlook and Systems
What can we offer you?
Joining us means you will be part of something amazing and it also means you will have access to great benefits including:
- 60% discount on your childcare fees.
- Save 20% on your food shopping expenses.
- Get up to £500 off your next holiday.
- Benefit from Wagestream - our financial wellbeing app.
- Earn paid volunteering hours to give back to your community.
- Access GroceryAid for dedicated colleague mental health support.
- Engage in full training and accredited development programs.
Don't miss out on this opportunity to start your journey with us today! Apply now!
Apply
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Place of work
CV34 6DA Warwickshire
United Kingdom
About the company
Who are we
Your Co-op is a family of businesses operated by The Midcounties Co-operative. We're the largest UK co-operative fully owned by its' members therefore we're owned by you.
How it began
It all began when our co-operative families decided to merge, creating a stronger, more effective society. From here, we were able to share more goods and services for a responsible price, showing other retailers what’s possible.
The People
People have been at the heart of every co-operative since the first one opened its doors in 1844. We’ve moved with the times to always make a progressive difference. And as our business grows, we give back more than ever. Profits and rewards are shared. Decisions are taken democratically between colleagues and members. It’s a kinder, more inclusive way of doing business.
Market-leading success
We’ve been able to expand into more areas of expertise. Our range of Co-op brands covers a host of needs across the home; meaning you won’t need to worry about missing the benefits of your food shop when arranging your childcare, for example. Today, we have over 700,000 members, making us one of the largest co-operatives, but there’s always room for more. Join us today and start sharing the rewards.
Similar job titles
- Client Relations Specialist
- Sales Support Coordinator
- Customer Engagement Associate
- Client Service Consultant
- Sales and Service Representative
- Customer Success Advisor
- Client Interaction Officer
- Sales Customer Liaison
- Customer Experience Manager
- Sales Solutions Consultant
Relevant places near
- Coventry
- Royal Leamington Spa
- Rugby
- Stratford-upon-Avon
- Warwick
- Kenilworth
- Brandon
- Balsall Common
- Southam
- Wellesbourne Mountford
Job ID: 9745543
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